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| Placing an order with Import Images is an explicit acceptance of the following terms and conditions effective May 1st, 2005. |
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01.
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IMPORT IMAGES PRODUCT PRICES (PER ITEM) AND MINIMUMS |
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Minimum first-time order is: $200.00
Re-order Minimum: $150.00
No back orders. IMPORT IMAGES can and will recommend substitutions if any item is out of stock and/or discontinued. |
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ALL POSTERS |
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Rolled or Flat Posters: 3 minimum per title
Shrink-Wrapped Posters: 2 minimum per title |
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POSTERCARDS |
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ET 6 minimum per title
ET in Format Frame: 3 minimum per title
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MATTED PRINTS |
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All matted prints are 2 minimum per title |
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BOXED SETS |
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BS: 2 minimum per title |
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FORMAT FRAMES (Sold without ET inside) |
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FF810 (Format Frame 8” x 10”): 6 Frames per carton (minimum)
FF1114 (Format Frame 11” x 14”): 6 Frames per carton (minimum) |
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PRODUCT CATEGORIES Product Size Guide (Call your Sales Rep for prices) |
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MR Posters (approximately 40" x 55") .
ST Posters (approximately 24" x 36")
SX Posters (16" x 20")
SP Posters (11.75" x 36")
BS Boxed (ET 8” x 10 Poster Card Sets)
ET (8” x 10” Poster Cards)
MP (8” x 10” Matted Prints)
ME (11” x 14 “ Matted Prints)
FF810 (8” x 10” Format Frame)
FF1114 (11” x 14” Format Frame) |
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02.
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SHIPPING |
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Customer pays for all shipping/freight costs.
All IMPORT IMAGES merchandise deliveries originate FOB from Stroudsburg, PA
Next Day Air and Saturday Delivery (where available) also offered at an additional charge. |
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IMPORT IMAGES SHIPPING PRICES:
The following rates are applicable to both UPS and FedEx commercial ground services. Shipments to Alaska, Hawaii, and Puerto Rico are via 2nd Day Air. Customers should call for freight to one on those locations.
For the Continental United States:
1. Zones 1-4 are a minimum of $8 per package up to 16 lbs and an additional $0.25 per pound over 16 pounds.
2. Zones 5-8 are a minimum of $14 per package up to 16 lbs and an additional $0.65 per pound over 16 pounds.
International shipping is by customer designated carrier. |
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03.
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PACKING |
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Please specify your format requirements for each item on your order:
R - Individually Rolled & Labeled posters in plastic sleeve
FLAT - Flat Posters (packed flat)-No Murals – not labeled
S/W - Shrink Wrapped posters (on cardboard) labeled.
BULKROLL - Bulk Rolled posters-(including Murals), not labeled.
F - ET Postercard inside the Format Frame. |
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04.
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PAYMENT TERMS |
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All first-time orders NOT placed through an Import Images Field Sales Representative must be paid with: Credit card (Visa, MasterCard, American Express, or Discover), Cashiers Check or Money Order.
All first-time orders for new accounts placed through an Import Images Field Sales Representative are accepted via Visa, Mastercard, and C.O.D. company check.
No COD's on export orders. Wire Transfer or confirmed irrevocable Letter of Credit. (Proforma invoices available on request).
We prefer a credit card number on file for all orders. Customer pays all shipping costs. A $20 charge plus immediate C.O.D. status will result with any returned checks.
IMPORT IMAGES can set up Net 30 Terms with customers who qualify. Please contact the Credit Department at 877-687-2579 for a credit application and provide us with contact name, fax number & phone number for your retail location as well as all credit references listed. We will happily send you the required application. Please allow 3-5 days for approving credit references. |
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05.
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DELIVERY INFORMATION/ LEAD TIMES |
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IMPORT IMAGES sends qualifying orders via United Parcel Service or FEDEX. Larger orders exceeding UPS/FEDEX guidelines are shipped via customer designated trucking service. If you wish to broker a specific trucking company, please specify that on your written order. Once an order has been submitted to the IMPORT IMAGES office, an order can be prepared and ready to ship with 24-48 hours generally. Import Images offers the option of sending email notifications to any account with a valid email address. Email notifications provide detailed information that allows the account to track when each individual order ships as well as when it has been delivered.
At busy times of the year (Back to School and Holidays) and for larger orders please allow up to two weeks for processing. We will endeavor to give accurate lead times when an order is placed. If you have a specific delivery request, be sure to notate that on your order form. |
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06.
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EXPLICIT TERMS & CONDITIONS OF CREDIT |
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A) IMPORT IMAGES may utilize other sources of credit information, which it considers necessary in making a credit determination. Including bank and trade references listed in the credit application.
B) All sales of goods and/or services shall be final and payment in full shall be in accordance with all other terms, conditions,and agreements included with the credit application. No transactions shall be construed to be a consignment of sale goods and/or services.
C) The person, company or legal entity executing the credit application is liable for any and all legal fees, services, and/or costs arising out of or associated with judgments rendered on behalf of Import Images should Import Images be forced to initiate court action against applicant. The Import Images invoice shall be constructed in accordance with the laws of the State of New York and any controversy or claim arising out of the invoice or its breach shall be litigated in a court of competent jurisdiction in New York and buyer submits to the jurisdiction of such court.
D) Purchaser/Applicant shall be penalized on all past due balances exceeding 30 days to the extent of 18% A.P.R.(1.5% month) with such accruing on the 31st day account is delinquent. All initial orders on new accounts are shipped C.O.D. company check or credit card. We accept Visa and MasterCard. Customer pays all shipping costs. A $20.00 charge plus immediate C.O.D. CASH STATUS will result in any returned checks. |
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07.
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ORDER CHANGES |
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While we will try our best to amend an order that has been placed with us, please be aware that it is generally not possible because of our automated handling system. |
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08.
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DAMAGES, SHORTAGES, DISCREPANCY
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A delivery note/invoice will be included with the goods. In the event of any failure to arrive in good condition with the contents corresponding to the invoice it is required that a written notification is received within seven days of the date of our invoice. No goods can be returned without a Return Authorization (RA) from IMPORT IMAGES. No credit notes will be issued without receipt of goods back in our warehouse. The customer is obliged to provide proof of delivery in the event of dispute. Goods are charged at the price ruling at the time of our last catalog publication. No orders will be considered cancelled unless prior notification in writing is made to and acknowledged by our sales office.
A) If the package is damaged, refuse the order and notify us immediately.
B) If you accept a damaged package in error, save the package, its contents, all packing material and contact us immediately.
C) All claims for damages or errors must be reported to us within one 7 days of receipt of the order.
D) There is a 20% restock fee on all returned material. |
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09.
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PROOF OF DELIVERY (P.O.D) REQUESTS |
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Proofs of Delivery for any and all goods can only be provided for a time period of 60 days from the invoice or ship date (whichever date is earlier). If a written request for a P.O.D. is not received within this qualifying time period, all goods are deemed accepted in accordance with the invoice and or packing list issued for that order. |
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